8dayvn takes your privacy and data security very seriously. This Privacy Policy clearly explains what information we collect, how it is used, who may access it, and the rights you hold as a player in Malaysia. By using the 8dayvn platform, you acknowledge that you have read and understood this Privacy Policy.
Six core principles governing how 8dayvn handles the personal data of Malaysian players
All personal and financial data transmitted between your device and 8dayvn's servers is protected with 256-bit SSL encryption – the same security standard used by major Malaysian banks such as Maybank and CIMB. No third party can read your information while it is in transit.
8dayvn has never sold, leased, or shared your personal data with any third party for marketing or other commercial purposes, and never will without your explicit consent. This is not merely a promise — it is a binding written commitment set out in this document.
8dayvn uses your data only for the purposes stated in this Privacy Policy – platform operations, payment processing, customer service, account security, and compliance with legal requirements. No use outside the stated scope will occur without prior notice to you.
As an 8dayvn player, you have the right to access, correct, delete, or export your personal data at any time. You may also withdraw consent for specific uses of your data. All data rights requests will be processed within 72 business hours.
Only 8dayvn employees who require access to your data to carry out their duties – such as the customer support and payment processing teams – are granted access. All access is logged and monitored. Employees who violate internal data usage policies are subject to disciplinary action.
In the event of a security incident affecting your data, 8dayvn is committed to notifying you within the timeframe required by applicable Malaysian law. We will also take immediate steps to prevent further harm and protect the data involved.
This Privacy Policy ("Policy") describes how 8dayvn ("we", "platform") collects, uses, discloses, and protects the personal data of users on the 8dayvn.life website and all related services. This document is designed to give Malaysian players full transparency on how their data is handled.
8dayvn complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and its subsidiary regulations. As a responsible data controller, we are committed to processing your personal data lawfully, fairly, and transparently.
This Policy applies to all individuals who use the 8dayvn platform – including registered players, unregistered website visitors, and individuals who interact with us through customer support. By accessing or using the platform, you agree to the practices described in this Policy.
Important Note: If you disagree with any part of this Privacy Policy, please discontinue your use of the 8dayvn platform and contact us for further discussion. We are happy to address any concerns you may have.
When you register or interact with the 8dayvn platform, you provide us with the following data:
When you use the 8dayvn platform, our systems automatically collect the following technical data:
In certain situations, 8dayvn may receive your data from legitimate third parties – such as payment service providers (for example, transaction verification details from FPX or Maybank2u) or identity verification bodies used in the KYC process. This data is used solely for the same purposes as data you provide directly, and is subject to the same protections.
8dayvn uses your personal data only for legitimate and necessary purposes. Below is a full explanation of the purposes for which data is used and the legal basis permitting each use:
We do not use your data to: Sell to advertisers, build profiles for third-party marketing purposes, or make automated decisions that materially affect you without appropriate human review.
8dayvn does not sell, lease, or disclose your personal data to third parties for marketing purposes. However, in the course of platform operations, there are limited situations where your data may be shared with specific third parties:
To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), 8dayvn is required to share the necessary transaction information with the relevant payment providers. This sharing is limited strictly to information required to process the transaction.
Third-party game providers such as Pragmatic Play, PG Soft, Evolution Gaming, Microgaming, and Habanero may receive the session identifiers required to operate their games within the 8dayvn platform. These providers do not receive your name, phone number, or financial information – only the technical identifiers necessary for game functionality.
8dayvn will disclose your personal data to the relevant authorities where required by Malaysian law — including court orders, criminal investigations by law enforcement agencies, or anti-money laundering compliance requirements. In all such cases, we disclose only the data specifically required by the relevant directive.
Independent auditors and legal advisors appointed by 8dayvn may access limited data in the course of providing their professional services. All such parties are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than the duties for which they were appointed.
8dayvn Guarantee: All third parties working with us are subject to data protection agreements that require them to handle your data to a security standard no lower than our own.
8dayvn implements comprehensive technical security measures to protect your data:
Beyond technical measures, 8dayvn enforces robust organisational policies and procedures for data protection:
While 8dayvn invests heavily in data protection, the security of your account also depends on your own actions. You are responsible for keeping your password confidential, not sharing your login details with anyone, using a strong and unique password, and notifying us promptly if you suspect unauthorised access to your account.
8dayvn uses cookies and similar tracking technologies to enhance your experience on the platform. Below is an explanation of the types of cookies we use:
You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the 8dayvn platform.
As an 8dayvn player and as a Malaysian citizen or resident, you have the following rights regarding the personal data we hold about you:
You have the right to request and receive a copy of all personal data we hold about you. Requests will be processed within 72 working hours. Data will be provided in a readable format.
If any data we hold about you is inaccurate or incomplete, you have the right to request a correction. Most basic information can be updated directly through your account settings.
You may request the deletion of your personal data under certain circumstances – for example, when you close your account and there is no legal obligation to retain it. Financial transaction data may need to be retained for a period required under Malaysian law.
You may request that we restrict how we use your data in certain circumstances – for example, if you dispute the accuracy of the data or are in the process of deciding whether to close your account.
You have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON), and in certain circumstances, to request that we transfer that data directly to another service provider.
You may object to the processing of your data for specific purposes such as direct marketing or profile analytics. You can opt out of marketing communications via the unsubscribe link in any email or directly through your account settings.
Where processing of your data is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
To exercise any of the above rights, contact our data protection team by email at support@8dayvn.life clearly stating your request. We will verify your identity before processing the request in order to protect the security of your data.
8dayvn retains your personal data only for as long as necessary for the purposes stated in this Policy or as required under Malaysian law. The following are general guidelines on retention periods:
Once the applicable retention period has elapsed, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or reused.
The 8dayvn platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18. If you believe that a child under 18 has submitted their personal data to us, please contact us immediately at support@8dayvn.life.
If we discover that we have collected personal data from individuals under the age of 18, we will take immediate steps to delete that data and close the associated account. We also employ age verification technology and KYC processes to prevent registration by individuals who do not meet the minimum age requirement.
Strict Age Limit: The 8dayvn platform is strictly for users aged 18 and above, with no exceptions. If you are aware of any underage individual using this platform, please report it to us immediately.
8dayvn reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or how we conduct our operations. Any material amendments – meaning changes that significantly affect how we use or protect your data – will be communicated to you via:
For minor amendments — such as clarifications or reformatting that do not affect your rights or obligations — we may update this document without a separate notice. We recommend checking this page periodically to ensure you remain informed of the latest Privacy Policy applicable to your use of the 8dayvn platform.
For any enquiries, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 72 business hours. For data rights requests that require identity verification, the full process is completed within 30 business days as provided under applicable Malaysian law.
In today's digital age, personal data is among the most valuable assets an individual holds. At 8dayvn, we understand that Malaysian players' trust in our platform depends not only on the quality of the games on offer or the speed of winnings withdrawals – it also depends on the confidence that their personal information is handled with the highest degree of integrity, transparency, and respect. That trust is the foundation of everything we build at 8dayvn.
When you register with 8dayvn, you are entrusting us with highly personal information — your full name, MyKad number, phone number, bank account details, and e-wallet information. We do not take that trust lightly. Every piece of data you provide has a clear and specific purpose: to let you play safely, to ensure your funds are processed correctly, and to protect your account from unauthorised access. No data is collected simply to "have it" without a genuine reason.
The question we receive most often from new Malaysian players is about the security of their payment information. When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u and CIMB Clicks, all data transmitted between your payment app and 8dayvn's systems is protected with 256-bit SSL encryption. This means that even if a third party were to intercept the communication, they would only see encrypted data that cannot be read without the encryption key — held exclusively by the authorised parties to the transaction. This security standard is the same as that used by Malaysia's major banks for their online banking systems.
One thing we want to make absolutely clear to all 8dayvn players is how we handle data for marketing purposes. We know that many people have had bad experiences with other platforms that sell data to advertisers or bombard users with irrelevant ads. At 8dayvn, this does not happen and will not happen. We are not in the advertising business. Our business model is straightforward – we provide a quality gaming platform, and players who enjoy the experience come back to play. Selling data to third parties is not only against our values, it makes no sense from a long-term business perspective.
The KYC (Know Your Customer) process we conduct is one aspect of privacy that sometimes raises concerns among new players. Why do we need a copy of your MyKad? The answer is simple – to protect you. KYC ensures that only you, the legitimate account holder, can withdraw funds from your account. Without KYC, anyone who knows your password could withdraw your funds to any account. Additionally, KYC is a legal compliance requirement under Malaysian anti-money laundering laws, which mandate that online financial platforms verify the identity of their users. All KYC documents you submit to 8dayvn are stored with the same level of encryption as your financial data and are accessible only to authorised staff for verification purposes.
The cookie system we use at 8dayvn is minimal and purpose-driven. Essential cookies are required for the platform to function – without them, you cannot log in or play. Functional cookies improve your experience by remembering your preferences. Analytics cookies help us understand how the platform is used so we can keep improving it. We do not use third-party tracking cookies for marketing, and we do not sell your usage data to advertising companies. You can manage cookies through your browser settings, though disabling certain cookies may affect platform functionality.
As a Malaysian citizen or resident, you are protected under the Personal Data Protection Act 2010 (PDPA). Under this Act, you have the right to access the data we hold about you, correct inaccurate data, and in certain circumstances, request the deletion or restriction of its processing. We are committed to respecting and facilitating the exercise of all these rights. The process is straightforward — contact us via email or live chat, state your request clearly, and we will verify your identity before proceeding. Most requests are resolved within 72 business hours.
Regarding data retention — we do not retain your data for longer than necessary. Account data is kept for as long as the account is active and for a defined period after closure. Financial transaction records are retained for seven years as required by Malaysian tax law. Other data is deleted or anonymised according to a defined retention schedule. We do not store data "as a precaution" without a clear retention limit.
Finally, if you ever have any concerns about how 8dayvn handles your data, or if you notice something that does not look right in your account, please contact us immediately. Our customer support team is available in Bahasa Malaysia and English 24 hours a day, 7 days a week, and we take every privacy-related report very seriously. Your trust in 8dayvn is something we work to earn every day – not something we take for granted once you sign up.
Privacy-Related Enquiries: For any questions about this Privacy Policy or how we handle your data, email us at support@8dayvn.life or use the live chat within the platform. Please also refer to Terms & Conditions for more information about overall platform usage.
Answers to the most frequently asked questions about privacy and data protection on the 8dayvn platform
Register a free account now and enjoy over 500 games with the confidence that your data is fully protected. Deposit using Touch 'n Go, GrabPay, or any Malaysian payment method of your choice.
Responsible Gaming – Important Reminder: All betting activity on 8dayvn carries real financial risk. Always set limits you can afford before playing and never chase your losses. If you need support regarding excessive gambling habits, visit the Responsible Gaming us. The 8dayvn platform is strictly for users aged 18 and above.